Privacy Policy

Saffron & Co. Ltd ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Data We Collect

We collect the following categories of personal data:

• · Identity data: name, username, title
• · Contact data: email address, telephone number, postal address
• · Transaction data: details of purchases and payments
• · Technical data: IP address, browser type, device information
• · Usage data: how you use our website and services
• · Marketing data: your preferences for receiving marketing communications

2. How We Use Your Data

We use your personal data for the following purposes:

• · To process and fulfil your orders and reservations
• · To manage your account and membership
• · To send you service-related communications
• · To send you marketing communications (with your consent)
• · To improve our website and services
• · To comply with legal obligations

3. Cookies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us understand how you use our site.

We use the following types of cookies: essential cookies (required for the website to function), analytics cookies (to understand how visitors use our site), and marketing cookies (to deliver relevant advertising). You can manage your cookie preferences through your browser settings.

4. Third Parties

We may share your personal data with third parties in the following circumstances:

• · Service providers who assist us in delivering our services (e.g. payment processors, delivery companies)
• · Professional advisers including lawyers, accountants, and auditors
• · Regulatory authorities where required by law
• · Business partners with your explicit consent

5. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• · Right of access: to request a copy of the personal data we hold about you
• · Right to rectification: to request correction of inaccurate data
• · Right to erasure: to request deletion of your personal data
• · Right to restrict processing: to request that we limit how we use your data
• · Right to data portability: to receive your data in a structured format
• · Right to object: to object to our processing of your personal data

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain customer data for 7 years following the end of our relationship.

7. Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL encryption, access controls, and regular security assessments.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.